How to fix a cell phones Wi-Fi – Advanced Troubleshooting

Whether you’ve just moved and can’t get your Wi-Fi signal to stay connected, or just noticed your phone is having trouble connecting, there are a few things you can try to fix it.

You must have seen those guides made online that tell you to hard reset your phone, which is holding your Wi-Fi switched off. But, what happens when you don’t understand what they are saying? Well, you don’t need to worry, this guide is going to teach you all you need to know.

For the latest tips and tricks or to fix any issue with your android smartphone, click here.

Before we begin

Cell phones have become a central hub of technological services for everyone from doctors to lawyers, and for most, this is a good thing. However, as most people know, sometimes these systems don’t run as smoothly as we would like. Smartphones and tablets, in particular, are known for being temperamental and frustrating. One of the most frustrating problems you may encounter is Wi-Fi connectivity problems.

If your phone’s Wi-Fi keeps disconnecting or refuses to connect to a wireless network, you’re in good company. There are hundreds of complaints about this issue online, and the solution can be hard to pin down. Sometimes, it’s as simple as forgetting your Wi-Fi password, and sometimes it’s more complicated.

Wi-Fi problems on a smartphone are one of the most common complaints from iPhone users. But Wi-Fi connectivity issues aren’t always the fault of your carrier. Sometimes, a problem with the carrier’s network or with your device can cause Wi-Fi to drop, or to stop working altogether. The good news is that most Wi-Fi issues can be fixed, and in this guide, we’ll show you how to fix them.

Your phone is an indispensable tool, keeping you connected to the people you care about and the information that matters to you. But chances are, your phone isn’t performing as well as it could. The first step to fixing this is to identify the issue. Today, we’ll walk through some of the common Wi-Fi issues you may encounter so you can figure out what’s wrong, and how to fix it.

Advanced Wi-Fi troubleshooting

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

If you’re having problems with your Wi-Fi connection, here are a few tips that can help. First, the big question: WHY? Is your Wi-Fi working just fine or only intermittently? If it’s working only intermittently, then the problem is likely with your internet provider. If not, then there may be a problem with your wireless router, your laptop or PC, or even your Wi-Fi device. These troubleshooting tips should help you narrow down the problem to one of these areas.

  • Check your router and Ethernet cable are plugged incorrectly.
  • Check your router and the Ethernet cable is switched on.
  • And check your router is turned on.
  • Replace your router if necessary.
  • Check for your router password.
  • Check the power is enabled.
  • Then check all devices in your home are connected to the network.
  • Reboot your router.
  • Check if your router is dual-band.
  • Restart all devices.
  • Reboot all devices.
  • Check if your system is connected to Wi-Fi.
  • Reboot all devices.
  • Check if your router is wireless.
  • Check if there is interference.

Your Wi-Fi router is the core of your wireless network. When router issues arise, such as a slow connection, the tips in this article can help troubleshoot the problems you are experiencing.

I upgraded and now my Wi-Fi isn’t working

It seems like every tech company releases a new smartphone model every year, and the technology in these devices just keeps getting better and better. Smartphones used to just be for calling and texting, but now they’re super-powerful computers, capable of streaming HD videos, browsing the web, and playing sophisticated games.

But, as with any brand new product, there are inevitably going to be some bugs to work out. This holds for smartphones, too. A software update can introduce new features and fix bugs, but it can also break your Wi-Fi connectivity.

There can be several reasons for your Wi-Fi not to work, and you may be surprised at what the cause is. Some problems are temporary, such as slow downloading or a slow internet connection. Others, like defective Wi-Fi hardware, or outdated drivers, can be remedied. And others, like interference and poor signal strength, can be more difficult to solve.

When trying to connect to Wi-Fi it keeps saying “not in range”

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

Sometimes, when you’re using your phone and you try to connect to Wi-Fi, your phone will say “not available” and won’t let you go to a network, even after you connect to Bluetooth. However, there are things you can try to fix the issue.

We’ve all had the experience of trying to connect to our Wi-Fi network only to run into issues. If it’s not our Wi-Fi itself that’s the problem, it might be the device we’re trying to connect to our computer, tablet, or even our smartphone.

If that doesn’t work either, there’s one last way to connect: a Google search for “Wi-Fi not working in Windows 10.” Windows 10 has a variety of troubleshooting tools built into it that can help you determine exactly what’s causing your Wi-Fi problems.

Your favorite coffee shop is out of Wi-Fi? It’s happened to all of us. Perhaps you were in the library enjoying a latte, and the Wi-Fi cut out. Or maybe you and a group of friends are out at a bar or a local hunting club, and an outage cuts out your entire table.

With many of us relying on our smartphones and mobile devices for all aspects of our lives, Wi-Fi outages are becoming more and more common. And since we become attached to our phones, it can be quite frustrating when we can’t seem to connect to the internet.

SSID or Network Name(s) don’t appear when scanning

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

Not every router is configured correctly, so some wireless clients are unable to scan for available wireless networks. This can happen if you simply enter your SSID or Network Name in the Scan Settings menu, for example, and the router doesn’t support that command. Don’t worry—there are other easy ways to find your SSID or Network Names that are included with Wi-Fi Scanner.

When taking wireless networks with your laptop, phone, or tablet, the SSID (service set identifier) or network name(s) don’t always appear. A device will scan for networks, but if it doesn’t find an SSID it will just show “No Network Found.” The only fix is to connect to the network manually.

Wi-Fi disappears after trying to connect to it

Have you ever tried to connect to a Wi-Fi network only to have it disappear? When this happens, there’s a relatively simple fix, and it involves deleting the network’s SSID (service set identifier) file. An SSID file is a list of the network’s SSIDs, which enable smartphones to connect to a network.

When phones can’t find a network, they often try connecting to the strongest available, and that is the one that disappears. So, delete the network’s SSID file and then rescan for networks, and the network should reconnect to your phone.

It’s 2019 and the cell phone and Internet era we live in is better than ever. But Wi-Fi, the wireless technology that lets us connect to the internet from almost anywhere as long as we have a phone, tablet, or computer, sometimes has issues. Fortunately, Wi-Fi issues are usually easy to fix.

Often, all it takes is a quick reboot of your device. But other times, the fix can be more complicated. Heading into the 21st century, Wi-Fi technology has continued to evolve. Last year, Wi-Fi 6 was released to make Wi-Fi even faster and more reliable. But, just as with any new tech, things can go wrong. And when they do, Wi-Fi can disappear.

The cell phone connects to some wireless networks but not others

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

You buy a new cell phone, turn it on, and connect to a wireless network, but your phone can’t make a connection. Or, you charge your phone and it turns on, but it takes a couple of seconds before you can do anything. What’s wrong? Most cell phones connect to wireless networks automatically.

You press the button, and the signal is picked up by an antenna and then transmitted to your phone. But your phone can’t communicate with other phones unless it can connect to a wireless network.

Having a wireless phone lets you stay in touch, but it also opens up a whole world full of possibilities. Since most people own multiple phones, it can be annoying if you try to use their devices in different places. Cell phone carriers all use tower networks, which send signals to your phone when you make a call.

Although your phone is talking to towers when you connect to a wireless network, it doesn’t always work. Some networks use different frequencies, which your phone can’t hear. The solution to this problem is simple: turn your phone off. Not all phones have this ability, but if yours does, you can easily switch to a tower network or a location with a network your phone can talk to.

Cell phone won’t connect to Wi-Fi but other devices are working just fine

Most wireless phones have a Bluetooth connection you can use to sync up with your other devices. But Bluetooth can only sync with devices within a certain distance. So, if your phone is having trouble with Wi-Fi, but other devices can connect to Wi-Fi, the problem is likely your phone’s location.

Connecting your wireless phone to Wi-Fi is critical to getting online, and it’s one that most people do automatically. Yet even the simplest of phone or laptop set-ups can cause your smartphone to suddenly lose Wi-Fi connectivity. It isn’t uncommon; a common reason is a dead Wi-Fi router, but there are other reasons as well. Thankfully, it’s an easy problem to fix.


Wi-Fi is a godsend for mobile devices, connecting us to the Internet anywhere we go. But Wi-Fi doesn’t last forever, and now and then it causes problems. Fortunately, there are steps you can take to troubleshoot Wi-Fi issues, such as Wi-Fi signal problems, that help you find and fix problems.

If you don’t get the Wi-Fi signal you want on your phone, there are a few ways you can troubleshoot the issue. Let’s get started. First, check your house or business to see if anything is blocking the signal. If you have a window cracked open, the Wi-Fi signal may be getting blocked by the cold air.

You might also have an open window, so check that first. Also, don’t block the Wi-Fi signal with appliances. Make sure nothing (like a television set) is blocking the signal. Next, check your phone for a strong Wi-Fi connection. If your phone won’t pick up a Wi-Fi signal, turn it off and back on.

And if your phone is using a SIM card, try swapping the SIM cards with another device (like a computer) to see if the problem goes away. If the phone is getting a strong Wi-Fi signal, the problem may just be your phone.

If your phone can’t connect to Wi-Fi, chances are it’s because your Wi-Fi password is wrong. Instead of giving up on Wi-Fi completely, try the following troubleshooting steps to see if that helps. If those don’t work, try resetting your router. If this doesn’t work, it’s time to call in a pro.

Troubleshooting your Wi-Fi connection

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

Even the best wireless router can develop problems over time, and you may need to troubleshoot it yourself before calling tech support. Most of the time, repairing your router yourself is a fairly simple process, and can save both a bundle and your sanity.

If you follow the steps here, you should be able to fix most Wi-Fi issues, from dropping Wi-Fi connections or slow internet speeds to the inability to connect to any Wi-Fi networks at all. Once you’ve figured out the problem, you can apply the fixes as needed, until you permanently resolve your Wi-Fi issues for good.

Finding out how to troubleshoot your Wi-Fi connection is not as hard as it sounds. In today’s age of technology, almost everyone has some sort of wireless internet connection in their home. Whether it’s Wi-Fi or wireless, you’ll need to know how to troubleshoot your internet connection when problems arise.

If you’ve noticed your Wi-Fi signal dropping in strength lately, it may be time to troubleshoot. First, you’ll need to check to see if your Wi-Fi router has a signal booster. If not, you’ll need to set up a Wi-Fi extender. However, sometimes just moving your router to a different location will solve the problem. Here are some other steps you can try.

NOTE: Whether it’s your trusty Wi-Fi router or your Wi-Fi-enabled Smart TV, a lot of modern devices now come with Wi-Fi built-in. However, that doesn’t mean they’re always the most stable and reliable network connection. After you’ve exhausted the troubleshooting options in your Wi-Fi router’s settings, it may be time to try a new router or consider running an Ethernet cable to your router if you’re still experiencing issues.

Your Wi-Fi connection should be able to work around your home, connecting your various devices to the internet. If the connection is spotty or slow, you may just want to take a look at your router. But there are some things you can do to make sure your router is working properly, and troubleshooting your connection is a good first step to troubleshooting the problem.

Network settings to look for if your Wi-Fi connection not working

A Wi-Fi router is a hardware device that connects a computer to the internet, and a network cable connects that computer to a router. A Wi-Fi router can house multiple network cables, so it can connect multiple computers to the internet via Wi-Fi, or, as many home Wi-Fi routers are set up, multiple computers to the internet via Ethernet. All Wi-Fi routers have a network setting labeled “SSID,” which stands for “service set identifier.”

The SSID is the name of your router, and it is broadcast to computers connected to your router, allowing those computers to connect to your network (and the internet). In most cases, the SSID is broadcast in plaintext. However, there is at least one highly used router that uses a PSK security method, which requires you to create a password to access your router (or to change the default password).

Check your network password if your Wi-Fi connection not working

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

A router, or wireless router, is a device that connects your devices to the internet. Network passwords are a series of numbers and/or letters that identify you to the network. Network passwords help the network servers distinguish you from other online users, so only authorized users can connect to your network.

If you have changed your Wi-Fi password, make sure you don’t forget to change it on your network adapter as well. This is particularly relevant if your router is hardwired (using an Ethernet cable) to your PC or laptop, as your PC or laptop will normally automatically connect to that network adapter.

MAC address filtering if your Wi-Fi connection not working

In 2014, a research firm called White Ops used MAC address filtering to trick more than 1 million iPhones into accidentally sharing their location information. Facebook and Uber have since adopted this privacy-busting tactic. MAC address filtering involves inserting a “spoofed” MAC address into your wireless router’s settings, tricking the router into thinking the MAC address belongs to another device.

If you are having trouble connecting your Apple device to the internet, the problem might not be with the network. For a start, check that your device is not set to automatically connect every time it is switched on. To do this, go to your device’s settings menu and make sure the option to “Connect to Wi-Fi” is checked. If that’s not the issue, then the router you are using may be no longer broadcasting the broadcast. Sometimes, routers lose their connection to the internet and stop working for no apparent reason.

If your router is still broadcasting, then the next step is to check to see if you are blocking any MAC addresses. To find out, go to your device’s settings menu and tap Privacy. Then, scroll down and tap on “Who can see me.” Put the MAC address list of your router into here, and then try to connect to it again. If that works, then the problem lies with your router. If it still does not work, then the problem might be with the device itself.

Change the Channel if your Wi-Fi connection not working

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

Sometimes Wi-Fi goes down, and when that happens, it’s up to the rest of us to find a new connection. Thanks to a free app called Channel, we can save our devices from the frustration that comes with a flaky Wi-Fi connection. Channel does two things: it finds a new Wi-Fi channel for your network and reconnects to it. With Channel, Wi-Fi woes are no longer the issue they once were.

A Wi-Fi dead zone is a huge problem, probably one of the most frustrating things a user can experience. The problem usually has to do with the router or Wi-Fi network itself, but you might not know that there are ways to get around it. For example, sometimes Wi-Fi dead zones are caused by a router that is too far away from the computer. To solve this, you can look into getting a Wi-Fi extender, which will increase the range of your router.

If your Wi-Fi network isn’t working properly, there are a few things you can do. First, check your computer. Open the Start menu, click All Programs, and then click Accessories. If the Wi-Fi option isn’t available, you might need to update your driver. Go to Start, click All Programs, click Accessories, and then click System Tools.

Click Device Manager. Double-click the network adapter that you want to update. Right-click the driver that you want to update, and then click Update Driver Software. Click Search automatically for updated driver software. When Windows finds a driver update, click Install those updates, and then follow the instructions.

Wi-Fi routers can be a bit finicky, especially older models. If your Wi-Fi connection keeps dropping or isn’t connecting at all, here are some troubleshooting tips to try.

  • Reset the router
  • Adjust the router’s settings.
  • Check your router’s warranty
  • Contact your ISP or network provider.

Security Settings and Protocols – WEP vs. WPA if your Wi-Fi connection not working

If you’ve recently moved to a new home, you may want to change or reset the Wi-Fi password. And if you’re setting up a new router, you’ll want to be sure the Wi-Fi is secure. There are two protocols commonly used to secure Wi-Fi networks: Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA). The difference between the two protocols, however, is not necessarily clear.

We’ve been using Wi-Fi for the internet for almost 20 years. In the early days of Wi-Fi, we used WEP (Wired Equivalent Privacy), which is the type of encryption method that has been superseded by WPA (Wi-Fi Protected Access). WEP used to be popular because it protected your internet connection from hackers and other malicious users.

However, WEP encryption is based on an older technology that is no longer secure. The Wi-Fi Alliance now recommends the use of WPA2 (Wi-Fi Protected Access 2), which has replaced WEP.

Check Network Mode(s) if your Wi-Fi connection not working

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

Whenever a Wi-Fi issue seems to take an unacceptably long time to resolve, one of your first troubleshooting steps should be to check the network mode. You might not realize that your router is managing multiple network modes, which can be selected depending on where you’re connecting from.

Are you having trouble connecting to a home Wi-Fi network? Don’t jump to conclusions (like everyone else) and assume your computer or smartphone is the problem. Sometimes, the router itself is the culprit. By itself, the router won’t connect to the Internet. It’s software that does.

Not many people realize that the router also needs a network mode. The router may be connected to more than one network, either as a Wi-Fi access point or as a wireless bridge. Both modes are “wireless” but their connection requirements are very different.

When you have a new laptop, it is normal to forget some things. For example, my laptop has 2 network modes. One is the normal mode, and the other is the “hotspot” mode. I hardly use the hotspot mode. (Why? Because I have a laptop with an unlimited internet connection at home).

But, why does my laptop even have the hotspot mode? Because, sometimes, when I am in a place where the internet connection is slow, I can connect my laptop to the slow internet connection using my mobile phone as a hotspot. So, when I connect my laptop to the slow internet connection using my mobile phone as a hotspot, my laptop’s network mode changes to “hotspot” mode automatically.

Connecting a cell phone to a hidden Wi-Fi

A phone is an invaluable tool when you’re out and about, but sometimes our devices can’t connect to hotspots. Fortunately, some workarounds can let you tether a phone to a hidden Wi-Fi signal on your phone, tablet, laptop, or PC. With this method, you can tether your phone to a hidden Wi-Fi hotspot you can’t connect to, or take advantage of a Wi-Fi hotspot that’s being blocked by a firewall.

If still, the Wi-Fi connection is not working, then may I know what these essential steps are:

  • Turn off the Wi-Fi.
  • Turn on Airplane mode.
  • Hold down the Wi-Fi button for some time.
  • Connect your phone to a hidden Wi-Fi.

Connecting a cell phone to a hidden Wi-Fi allows you to send texts, make calls, and access the internet without exposing your cellular data. However, you may run into issues when trying to use hidden Wi-Fi. For instance, performance may be poor, and you might experience strange interruptions and delays. You can reduce these issues by protecting your phone from data leaks. You can use a firewall, cellular data saver, or virtual private network (VPN).

Hidden Wi-Fi is a security feature that allows you to connect to the internet in an area without sharing your network name and password, so your device can connect to the network without anyone knowing your true connection to the internet. But hidden Wi-Fi isn’t completely free: it only allows your device to connect once, and it can’t be used in public. So, how to connect your cell to a hidden Wi-Fi? You can find hidden Wi-Fi spots in coffee shops, bars, and other places that often have free Wi-Fi, but we recommend that you only connect when you’re in a secure and private location.

Clean up all the settings if your Wi-Fi connection not working

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

If your Wi-Fi connection isn’t working, the first thing to try is to go into the settings and see if you can find something that’s causing the connection problems. Some Wi-Fi routers have settings that will need to be cleaned up after you move, and these can be the culprit behind your connection problems. This might mean going into your router’s settings, or it might involve using an app that lets you change settings remotely, like Onavo Extend.

While most people spend more than 2 hours on their computers, most people don’t know that they can clean up all the settings on their computers and ensure that their Wi-Fi connection is working. This article will teach you how to clean up all the settings on your computer if your Wi-Fi is not working.

If you are facing a problem in connecting to your Wi-Fi network, all you need to do is reset your Wi-Fi.

  • Step 1: Open your internet browser and navigate to Wi-Fi settings
  • Step 2: Click on your Wi-Fi network
  • Then step 3: Click on Reset Network Settings
  • Step 4: On the next page, click on Reset Step 5: Reset is completed!

Most Wi-Fi connections fail due to many reasons. The first step is to get the Wi-Fi connection checked. Next, you need to clean up all the settings if your Wi-Fi connection not working. This will also help you to get the connection working.

Wi-Fi issue with the cell phone itself

Wi-Fi issues with the cell phone itself have become an increasing problem. Sometimes these issues are caused by a dodgy Wi-Fi connection in the home, but more and more it’s the phone itself that is causing the problem. The problem can occur when a Wi-Fi signal gets weaker or stronger—or when a phone suddenly disconnects from the Wi-Fi signal.

We’ve all been there. You’re on the phone with someone over Wi-Fi and all of a sudden, it drops the internet connection, even if you’re on 4G. It can be frustrating, but it’s rare, and it’s usually a really easy fix. Most of the time, it’s just something that needs to be done on the phone or tablet you’re on. But there are some times when the issue isn’t just with the device, but with Wi-Fi itself. When that happens, it’s helpful to know what to do.

The Wi-Fi problem with the phone itself has been around for a while, and with the S9 and S9+, it’s even worse. With the phone, the Wi-Fi is working fine (both internal and external), but the Wi-Fi connection is slow—even slower when the internal Wi-Fi is turned on. It’s as if the phone is prioritizing its connection over the Wi-Fi connection to your phone.


Wi-Fi problems can be a huge pain. Do you keep losing your connection? Does your phone or tablet act as though it’s offline when other devices are online? Do you sometimes have trouble connecting to public Wi-Fi? Is your home Wi-Fi that private? An update to your wireless router or modem could fix your Wi-Fi woes. But if that’s not enough, there are steps you can take to troubleshoot your Wi-Fi issues.

So you got a new phone and you want to set it up and connect to Wi-Fi. Just follow the easy steps below, but to save time, consider buying a Wi-Fi booster, which will boost the power of your Wi-Fi signal.

  • Check your networks password
  • Try different wireless channels
  • Use updated encryption methods
  • Try changing the network mode(s)
  • Reset router/modem
  • Verify it’s a hardware issue

You can also try this

  • Turn off the Wi-Fi on your phone.
  • Turn on Wi-Fi on your phone and connect to a known Wi-Fi network.
  • Then turn on Wi-Fi on your phone and connect to the Wi-Fi network.
  • On your phone, open Settings and scroll down to Wi-Fi Settings.
  • Open Wi-Fi Settings.
  • If the Wi-Fi signal is weak, scroll down to Toggle Wi-Fi Calling
  • Toggle Wi-Fi Calling.
  • Wait a few seconds for the Wi-Fi signal to improve.
  • Click Done and reboot your phone.
  • Open Settings and scroll down to Wi-Fi Settings.
  • Open Wi-Fi Settings.
  • If the Wi-Fi signal is weak, scroll down to Toggle Wi-Fi Calling.

Thank you for reading

How to fix a cell phones Wi-Fi – Advanced Troubleshooting

Wi-Fi, like most things in life, is one area where you can’t have too much of a good thing. In the world of high-speed internet, there are wireless protocols that work by broadcasting data over the airwaves, and there are wired protocols that transmit data over Ethernet cables. While Wi-Fi is primarily a wireless network technology, it can be deployed over both wired and wireless networks, and it’s gradually being supplanted by newer protocols that work better over longer distances.

When possible, it is best to troubleshoot the problem before actually repairing the phone. If fixing the phone will solve the problem, then go ahead and repair the phone. However, if fixing the phone is not the best option, then you will want to troubleshoot the problem first.

Buying a cell phone, especially a smartphone is an exciting experience. But, like any new toy, it’s normal to experience difficulties upon purchase. These issues may range from software to hardware, and some might not be solvable. Fortunately, there are steps you can take to troubleshoot your cell phone and fix the problem.

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My overall opinion

If you’re trying to troubleshoot a Wi-Fi issue, your first instinct may be to reboot, try another network, or turn off and back on. But while these steps may solve simple cases, they often fail to uncover the root cause of the issue. To help, we’ve put together this advanced troubleshooting guide to help you pinpoint and fix common Wi-Fi issues.

Cell phone Wi-Fi connectivity problems can be frustrating to deal with. Not only do the dropped connections interfere with your calls, but you also can’t use the Wi-Fi connection to stream music or movies. Thankfully, there are a few solutions available to fixing a dropped Wi-Fi connection as I mentioned above.

Wi-Fi is a wireless network that allows devices to connect to the Internet and share files and printers. If you can’t connect to a Wi-Fi connection, it may be a problem with the router. It could also be an issue with the operating system, phone settings, or your browser. It’s important to know, however, that issues with your cell phone’s Wi-Fi aren’t generally something you can fix on your own.

Wi-Fi connectivity is vital to our modern wireless world. Without it, we couldn’t easily download files, watch movies, or connect with social media. But Wi-Fi connectivity can also be finicky, and troubleshooting a Wi-Fi issue can be a difficult and time-consuming task. This troubleshooting guide will walk through the most common causes of Wi-Fi issues and teach you how to fix them.

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