How to File a Warranty Claim on a Cell Phone
How to File a Warranty Claim on a Cell Phone: For many of us, a cell phone is more than just a phone—it’s part of our daily lives. We rely on it to help us keep up with our family and friends, get work done, learn, and explore. And we rely on it to be our lifeline if things go wrong. But, when something breaks or stops working, it’s important to know how to file a cell phone warranty claim.
An unexpected cell phone malfunction can be pretty frustrating. But if it happens, there are a few things you can do to get your phone back up and running. First, check to see if your manufacturer has a customer service number you can call. This is good to know since usually, the manufacturer will be your first stop when encountering problems with your phone.
Most carriers offer a limited one-year warranty against defects when you buy a new cell phone. This warranty protects you from manufacturer defects, not physical damage. A small percentage of telephones are damaged during shipping, and if yours is one of those, you should be able to get a replacement. In some cases, the phone will be repaired, and it will be replaced in other cases. You can change your carrier at any time, so keep in mind that the warranty will be voided if you change carriers.
Read the full article to get an idea about the phone’s warranty.
The average person has more than one cell phone these days, and if you’re not careful, you could end up with more than one broken phone. Many carriers offer warranties for their phones, but what happens when you break your phone along the way? You file a claim, right? But do you know how to file a claim? You’re not alone. Read this full article carefully; it informs you about How to File a Warranty Claim on a Cell Phone.
If you are claiming a file warranty, then make sure these things
If your phone is under warranty and needs repair, you may be tempted to just skip the receipt and call the brand directly. And If the phone is still under warranty, however, this is a bad move. And if you think it’s just for “free” it will get complicated fast. The warranty covers parts and labor.
The retailer had to pay the manufacturer for the phone and is covered for the cost of repairs. That means if your cell phone is still under warranty and needs repair, the retailer is the one paying for the repairs. You should, therefore, call the retailer first.
When you are calling in to file a warranty exchange over the phone, make sure you know the following:
- Make sure that the product is still covered under warranty. Read your warranty booklet carefully.
- Make sure the product is in the original packaging.
- If you are calling from a landline, make sure you have a phone number where you can be reached during the service call.
- Make sure a phone number where service can be issued has prompt service.
If you’re calling in to file a warranty exchange, you should do a few different things before you call. You should:
- Make sure you have your receipt from the purchase date handy.
- Have your vehicle identification number (V.I.N.) available.
- Have all car parts and manuals for the vehicle.
- Make sure you have the vehicle’s maintenance records. 5. Gather any receipts for any repairs or maintenance to the vehicle.
If it’s just you and the manufacturer on the phone, then help will be on the way as soon as humanly possible. However, if you call in to ask about exchange and it seems like all they do is read a script about why you are calling, one of the best things you can do is hang up and call another phone number.
AT&T’s Phone Warranty
How to do att.com warranty claim?
You can contact the AT&T Warranty Service Center directly by calling 1-800-801-1101 or by dialing 611 on an AT&T phone. You can also call 1-800-331-0500 to reach the warranty department. Depending on where you live, you may have the option to make an exchange in person at a physical location. Your device cannot be exchanged at any AT&T store. The store must be a special facility called a DSC (Device Support Center).
A technician takes your call, asks you some questions so they can figure out what the issue is, and then fixes it. You are also asked about possible physical damage, your IMEI is retrieved, and if you still have a warranty, they replace your phone if they cannot fix it.
It’s a pretty simple exchange. Essentially, the terms and conditions state that once you receive your replacement phone, you have a set amount of days to return the original one to ATT. Liquid damages and physical damage are not covered by the warranty. They will charge you steep fees if your phone has liquid or physical damage, or if you keep both phones and never return one to AT&T.
Other than that, they offer free standard shipping, which takes 4-6 business days to arrive. The $14.95 for priority shipping, takes 1-2 business days and gets added to your monthly bill.
Asurion, the insurance provider AT&T uses, and the AT&T warranty program send refurbished phones. All Refurbished phones are tested and in like-new condition before sending them out, so they should look brand-new and work well. The exchange itself does not come with any hidden fees.
In addition to the warranty period of your original phone, the replacement phone you receive will also have a 90-day warranty period. There is no additional one year warranty with the replacement phone (if you submit an insurance claim to Asurion then you will be entitled to a one year warranty with the replacement phone, but it would be unrelated to the warranty, so you would have to pay a deductible, which I personally do not recommend).
After you receive the replacement, you take the pieces off the original and put them on the replacement. Place your original device in the box that arrived with the replacement, attach the return shipping label that came inside the box, and mail it back to ATT. You don’t have to pay anything unless you choose priority shipping.
Verizon’s Phone Warranty
AT&T has been the Goliath of the cell phone industry, but Verizon has risen from its ashes to become a strong contender. And Verizon has wasted no time in attracting customers, either. Verizon offers one of the broadest choices of any carrier, with dozens of phones to choose from. And customers get the best warranty coverage: Verizon’s warranty covers damage due to drops, water, and accidental spills.
As mobile phones become more sophisticated, it’s easy to forget that their cost is dropping. New midrange phones can offer excellent specs without breaking the bank, and flagship phones are becoming more affordable every year. One such phone is the upcoming Samsung Galaxy S21, which has attracted the attention of Verizon Wireless. The carrier announced that, for a limited time, it would offer Samsung’s most advanced phone for $0 down, plus 10 monthly payments of just $10.
In 2017, Verizon announced a major change in the carrier’s phone warranty: it would now be prorated. For $1 a month, Verizon’s warranty plan would now cover the phone for 30 days, down from 90 days. And even if you paid $3 a month for Verizon’s “most popular” plan, you’d only get 30 days of phone coverage. You pay extra, and the phone company shortens your warranty.
When you purchase a phone from Verizon, you get what’s called a basic phone warranty. That warranty covers your device for 24 months from the date of purchase. The warranty begins on the day you buy the device, not the day you use it. For example, if you purchase the Galaxy S21 on May 1, 2019, and Verizon sends your device out on June 1, 2019, your warranty would begin on May 1, 2019.
T-Mobile’s warranty is 2 years. That’s a lot longer than most phones offer, and it’s basically a guarantee for any damage to your device from normal wear and tear. Of course, you’ll need a T-Mobile device to make sure that the phone is eligible. Beyond that, there’s really no limit to what could be covered, and the terms and conditions are pretty well designed.
When you buy a T-Mobile phone, you’re protected by the company’s limited lifetime phone warranty. If you buy a refurbished phone, T-Mobile also backs that up with a 90-day warranty. And, as long as you pay your monthly bills on time, you’ll never pay any extra fees. Aside from these basic protection plans, T-Mobile also offers additional services such as the T-Mobile Assurance Program and Netflix.
T-Mobile’s warranty covers any defects that may occur after you activate your phone. This coverage includes physical damage (such as broken screens), water damage, and hardware defects (such as faulty buttons), but does not cover damage caused to the device from accidents or abuse. Occasionally, T-Mobile phones will stop working and you’ll need to take the warranty claim to a local T-Mobile store.
Sprint’s Phone Warranty
Does your phone have iOS or Android? Or does it come with both? Regardless, if you’re looking to buy a new smartphone, you need to be aware of your carrier’s warranty. Sprint has an option called Sprint CompleteTM, which will replace your phone within 24 hours of receiving it, regardless of damage or fault. And you don’t need to worry about deductibles, too—the Sprint CompleteTM plan covers both parts and labor costs and there’s no limit on the number of claims you can make.
So, you just bought a new phone, and the very first thing you notice is that the new phone is cheaper than your old phone. That’s easy enough to understand, but let’s take it a step further. Since Sprint’s coverage is less robust than other providers, you would expect to receive less value for your dollar. But, what you might not realize is that Sprint actually extends their phone warranty to the extent provided by the underlying manufacturer.
Most manufacturers offer 24 months of coverage, which means that most Sprint phones have 24 months of coverage. But, there are exceptions. And, Sprint also has a 30-day return policy, so if you’re not satisfied with your phone, you can return it within 30 days of purchase and receive a full refund.
In the age of smartphones, it’s common for people to have them for several years before they have to replace them. But are most people getting their devices’ warranties from their phone provider or from a third-party repair company? According to a new survey, only 23 per cent of respondents get their warranties from Sprint.
Cricket’s Phone Warranty
When Cricket Wireless launched in 2010, it targeted budget-conscious customers. But while the carrier’s phones are budget-friendly, they aren’t cheap. In fact, many Cricket phones, especially the older models, have lengthy warranties. In this article, we’ll talk about how long Cricket’s phone warranties last, and when you should consider upgrading your phone.
Cricket’s unlimited smartphone plan comes with a standard two-year warranty. The warranty covers your phone for normal wear and tear and accidental damage. If your phone breaks or becomes inoperable, Cricket will repair or replace it. If your phone stops working because of a defect, Cricket’s warranty does not cover this.
When Cricket Wireless first launched on March 17, 1999, it promised to offer the best cell phone plans at rock bottom prices. Today, Cricket is still committed to those principles, but the company has grown to offer so much more. Prospective customers can shop by the device they want, the carrier they prefer, or the price they’re willing to pay. In 2015, Cricket was launching its 4G LTE network.
Cricket Wireless, one of the largest prepaid wireless carriers in the country, offers 2-year warranty protection for their phones. The 2-year warranty protection begins from the date of purchase of the phone. A warranty claim may be filed through the website, or you can call Cricket Wireless customer service at 1 (800) 274-2538 to initiate a claim.
Virgin Mobile’s Warranty
Virgin Mobile offers 3-year warranties on all phones and 1-year warranties on all accessories. The warranty covers manufacturer defects. If you break your phone or lose it, Virgin Mobile will replace it, as long as the device is still in working order. Customers can also upgrade their phones at any time during the covered period.
Virgin Mobile’s warranty is a 2-year manufacturer’s warranty, which is shorter than its competitors. However, it does cover water damage. The manufacturer’s warranty applies to both parts and labor.
Virgin Mobile’s warranty program is different from most other providers, especially when it comes to wireless phones. Unlike other providers, Virgin Mobile offers unlimited warranty options, and they guarantee that their phones won’t fall apart within the first 30 days. If your phone breaks within that time frame, you can report it to Virgin Mobile and they’ll work with you to repair it.
If you’re like us, you probably didn’t realize that Virgin Mobile offers warranties on their phones. What’s so great about Virgin Mobile’s warranty is that they will only provide service if your phone is purchased from an authorized retailer.
That means that Virgin Mobile doesn’t honor warranties on phones purchased from unauthorized sellers, or from third-party sellers that don’t carry their warranty. This is good if you’re worried about getting scammed and buying a used smartphone (which can be an easy mistake to make, since some sellers don’t list any warranty information).
Retail Location’s Phone Warranty
When it comes to your phone, what’s the biggest difference between buying one online or from a retail location? It’s probably the phone warranty. According to Consumer Reports, the warranties offered by new phones are not equal. When you shop for a phone online, the warranty is tied to the phone manufacturer’s warranty. When you buy a phone from a retail store, the warranty is tied to the retailer.
Many consumers assume that cell phone warranties are automatic, but if you want coverage, you’ll need to activate it. You should receive a warranty booklet when you buy a new phone, which includes the terms and conditions. This booklet also typically lists the phone’s warranty term, and when the warranty expires.
Cell phone warranties are an important part of any cell phone plan. Most cell phone providers offer at least 90 days of coverage for phones purchased on their own and 24 months for phones purchased as part of a contract. Obviously, the longer the warranty period, the lower the cost will be for each phone.
Many brick-and-mortar retailers offer warranties on their cell phone purchases. These warranties can be extremely helpful if something happens to your brand new phone, but they are only as good as the retailer that stands behind them.
Manufacturer’s Phone Warranty
Most phones come with a warranty from the manufacturer when you buy it. Many phone manufacturers offer either a 90-day or a 1-year warranty, depending on how long the phone has been manufactured. And with lost or stolen phones being so common, a warranty is your best bet when it comes to getting your phone fixed should anything happen.
When you buy a smartphone from a manufacturer, you can expect to get the standard warranty that comes with the phone. However, if the manufacturer also makes the phone, they likely offer extra protections beyond what their standard warranty covers. To learn about some of the manufacturer’s warranty protection, continue reading.
When you buy a new phone, the warranty that comes with it is a very important purchase that you need to be aware of. Although warranties can vary, the general rule of thumb is that the manufacturer will repair your phone free of charge if it breaks or malfunctions. Phone manufacturers generally offer two types of warranties: product warranties and service warranties.
The manufacturer’s product warranty lasts for a specific amount of time—usually 1 year, 2 years, or 3 years—and covers your phone from manufacturer defects. The manufacturer’s service warranty, meanwhile, extends the coverage period for an additional period of time, usually 3 or 5 years. Most manufacturers offer two service warranties. The first warranty is called an “extended service warranty,” which covers your phone for 5 years. The second warranty is called an “extended protection warranty,” which covers your phone for 7 years.
Many Things you should know about phone’s warranty
- Most people don’t think about their cell phone warranty: until their phone is well on its way out the door. Yet with a smartphone, warranties cover more than just repair costs. They also cover parts and labor, meaning the manufacturer will repair or replace your phone if it’s broken, regardless of who caused the problem. Most manufacturers’ warranties are somewhat limited, however, so it’s important to understand what your warranty covers, and for how long.
- Is the manufacturer’s warranty Important as much: You may have a warranty on your brand new phone, but do you have a manufacturer’s warranty? What is that, and is it useful? A manufacturer’s warranty is a manufacturer’s promise to you that your phone will function properly for a specified period of time after you buy. A manufacturer’s warranty generally covers manufacturer defects. So, if you have a manufacturer’s warranty and something goes wrong with your phone even though you followed the directions that came with it, the manufacturer will cover the cost to repair your phone.
- When you buy a cell phone, there’s a good chance it comes with a warranty. The manufacturer often sets the warranty, and it’s usually a minimum of 1 year. However, manufacturers don’t always provide the same warranty coverage for their products.
- T-Mobile Manufacturer’s Warranty: If you purchased a smartphone from T-Mobile, you might be entitled to the manufacturer’s warranty in addition to your T-Mobile warranty. This manufacturer’s warranty covers a device for up to two years and offers repair of your device if it gets broken. The manufacturer’s warranty does not include coverage for drops and water damage, so make sure that those are covered separately by T-Mobile.
Is an extended warranty a Good Choice?
At some point, most of us have purchased an extended warranty with our phones. Extended warranties are for when your phone breaks, and they still work regardless of whether you paid for the original phone or the phone warranty. But does an extended warranty make good financial sense? Yes, because they charge a meager amount and give huge protection to your phone for a long time.
Below are the contact numbers of the popular mobile brands
Who doesn’t want to purchase a brand-new mobile? Smartphones have become an indispensable part of our life. People use smartphones to chat, play games, read, share photos, check email, bird watching, sing, video call, and many more. Every mobile brand has its own set of features and specifications. Some brands are good at producing the cameras, some at producing the battery, some at producing the speed of processing, etc. At the same time, others make the phone beautiful with beautiful designs. So below are the numbers of top branded mobile phones.
- Apple iPhone Warranty: 800-694-7466
- Samsung Warranty: 888-987-4357
- Nokia Warranty: 888-665-4228
- LG Warranty: 800-793-8896
- Sony Ericsson Warranty: 866-766-9374
- HTC Smartphone and Tablet Warranty: 866-449-8358
- Palm/HP Warranty: 877-426-3777
- Pantech Warranty: 800-962-8622
- Motorola Warranty: 800-331-6456
- RIM (Blackberry) Warranty: 877-255-2377
- Sharp Warranty: 800-237-4277
For other counties
- Mobile (Micromax):1-9805745135
- Samsung Mobile:1-9999814636
- Samsung Mobile:1-9999885179
- Sony Mobiles:1-9999854664
- LG Mobile:1-9805745135
- Huawei Mobile:1-9805745135
- HTC Mobiles:1-9805745135
Some important things about your phone’s warranty
Warranty is something that most of us take for granted, even though most of us don’t have any clue as to what it means. Warranty is protection against defective products, and for motor vehicle manufacturers, it’s part of the contract you sign when you purchase your new vehicle from a dealer.
The warranty is for a certain period, usually three years or 36,000 miles, and it’s bound to provide free repairs or replacements for parts that prove to be defective under normal use.
Keep It in Notice
- If you are an owner of a product, then you surely consider getting it under warranty. It makes a lot of difference to you, and to the owner when something goes wrong with your product. For any kind of product, be it a Steel or Aluminium one, this service helps you out if you have any problem.
- A warranty helps protect the value and enjoyment of your purchase, but it doesn’t cover everything. When it comes to warranties, it’s always a good idea to research the manufacturer’s policy before you purchase to become fully informed. Some manufacturers offer their warranty options as well, which is good to know.
- Your warranty can be a real pain in you know what, right? You buy a new item, only to find out that it will need repairs or replacement within 30 days. (Don’t worry, this is normal.) But should that be the case? It depends on the quality of the item and the manufacturer.
- An extended warranty is a plan that covers the cost of repairs or replacement of your purchased item (products and devices). Warranty plans generally cover you for a certain number of months or a specific length of time. If you want to purchase an extended warranty, it’s highly recommended to read the company’s terms and conditions before doing so.
All phone’s Program and Policies Links:
All phones have program and policy links. These provide administrative, technical, or business support for the phone. Programs and policies are generally about phones, such as their design and performance, operating system, and features. Policies can be specific to the business or industry or by the device type, like mobile phones.
- Verizon: http://support.verizonwireless.com/information/device_replacement_program.html
- T-Mobile: http://support.t-mobile.com/docs/DOC-2624
- Sprint: http://www.sprintstorelocator.com/locator/repairflyer.pdf
- Cricket Warranty: http://www.mycricket.com/support/topic/credit-refund-warranty-and-rebate-information
- Virgin: http://www.virginmobileusa.com/help-support/phone-warranty.html
In today’s technology day, almost every phone company has its programs, features, and policies, and these non-negotiable features are the most important for any cell phone. So, let’s start with the main program, which is Voicemail.
Final Verdict: How to File a Warranty Claim on a Cell Phone
Companies do it all the time, and you probably don’t know it, but cell phone companies regularly offer customers a warranty on their phones and other devices. Some warranties are for 24 or 36 months, others for 12 months. But few consumers know that they are automatically signing up for a contract when they sign up for a warranty.